Terms of Service

These Terms of Service (the “Terms”) are an agreement between you and Obcera governing your use of ObcerIQ — the website at obceriq.com, the application, and the ObcerIQ browser extension (together, the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference.

If you do not agree, please do not use the Service.

ObcerIQ is a career and compensation intelligence platform operated by Obcera(“we,” “us,” “our”). It analyzes career information you provide — such as your resume, offer letters, and messages — and returns structured reports: a market valuation, career score, skills breakdown, negotiation guidance, and related insights.

The Service is informational. It is a tool to help you think, not a substitute for your own judgment or for professional advice.

You must be at least 16 years old and able to form a binding contract to use the Service. ObcerIQ is built for working professionals and is not directed at children.

You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity under your account. Accounts are for a single person; do not share your login. Tell us promptly if you suspect unauthorized use. Authentication and password handling are provided by our authentication provider, as described in the Privacy Policy.

We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your own personal or internal professional purposes, in line with these Terms. You may use the reports and outputs the Service generates for you — including in your own job search, negotiations, and career decisions.

You agree not to:

• break the law, infringe others' rights, or upload content you have no right to submit;
• attempt to access other users' data, or probe, scan, or breach security or authentication;
• scrape, crawl, or harvest the Service, or resell, sublicense, or redistribute it or its outputs as a competing product or data feed;
• reverse engineer, decompile, or attempt to extract source code, models, or underlying technology, except where the law forbids that restriction;
• upload malware, or interfere with, overload, or disrupt the Service or its infrastructure;
• use the Service to build or train a competing product, or to generate spam, harassment, or unlawful content;
• misrepresent your identity or your affiliation with any person or organization.

ObcerIQ offers a free tier and paid subscription plans. Prices are shown in US dollars and exclude any taxes that may apply. Self-serve payments are handled by our third-party payment processor; we do not receive or store your full card details (see the Privacy Policy).

Paid subscriptions automatically renew for the applicable billing period until canceled. You may cancel a self-service subscription at any time through the subscription-management portal available in your account settings. Cancellation takes effect at the end of the current paid billing period, and you will retain access to the applicable paid features until that period ends.

Except where required by applicable law or expressly stated otherwise in writing by Obcera, subscription charges are non-refundable, and Obcera does not provide prorated or partial-period refunds or credits for unused time, downgrades, or cancellations. Canceling a subscription prevents future renewal charges but does not reverse charges already incurred.

Custom, Team, Enterprise, or separately contracted services may be governed by an order form, statement of work, or other written agreement. If that agreement conflicts with these Terms regarding billing, cancellation, or refunds, the written agreement controls.

On the BYOK plan, you supply your own third-party AI provider key and are responsible for any usage costs your provider charges you directly; the ObcerIQ subscription fee is separate from those provider costs.

“Your Content” means everything you submit to the Service — your resume, offer letters, messages, profile details, and similar inputs — and the reports generated from them for your account.

You keep ownership of Your Content. You grant Obcera only the limited, non-exclusive license needed to host, process, and transmit it in order to operate the Service and deliver your results — including sending inputs to the AI providers described in the Privacy Policy. This license exists only to run the Service for you and ends when the content is deleted, except for limited copies retained transiently or as required by law. We do not use Your Content to train AI models, and we do not sell it.

You are responsible for Your Content and confirm you have the right to submit it.

The Service itself — the software, platform, models and prompts we build, the ObcerIQ and Obcera names, logos, designs, and all underlying technology — is owned by Obcera and its licensors and is protected by intellectual-property laws. Except for the rights expressly granted in these Terms, we reserve all rights. Nothing here transfers ownership of the Service to you, and nothing transfers ownership of Your Content to us.

ObcerIQ uses artificial intelligence, together with labor-market and other data sources, to generate its reports. AI outputs can be inaccurate, incomplete, or out of date. Figures, estimates, scores, and recommendations are informational and may contain errors or omissions.

The Service does not provide financial, investment, legal, tax, or professional career advice, and using it does not create any advisory or fiduciary relationship. You remain solely responsible for your employment, compensation, negotiation, financial, legal, and career decisions, and you should verify anything important and seek qualified professional advice where appropriate.

We do not guarantee any outcome. No job, interview, offer, promotion, raise, salary level, negotiation result, or other outcome is promised or assured by using ObcerIQ.

The Service relies on third-party providers — including our hosting, database, payment, and AI providers — some of which process your data on our behalf as described in the Privacy Policy. Your use of a third party's own product (for example, an AI provider under the BYOK plan) may also be subject to that provider's terms. We are not responsible for third-party services we do not control.

We are still building, and the Service will evolve. We may add, change, or remove features, plans, or content, and we may set or adjust usage limits, at any time. We aim for high availability but do not promise the Service will be uninterrupted or error-free, and we may occasionally suspend it for maintenance, updates, or reasons outside our control.

To the fullest extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied — including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that the Service, its data, or its AI outputs are accurate, complete, current, reliable, or suitable for your purposes.

To the fullest extent permitted by law, Obcera and its people and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or goodwill, arising out of or relating to your use of (or inability to use) the Service — even if we have been advised of the possibility. To the fullest extent permitted by law, our total liability for all claims relating to the Service is limited to the greater of the amount you paid us for the Service in the three months before the event giving rise to the claim, or USD 100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

You agree to indemnify and hold harmless Obcera and its people from claims, losses, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your violation of these Terms or of any law, or Your Content, to the extent permitted by law.

You may stop using the Service at any time and delete your account from Settings, which permanently removes your data as described in the Privacy Policy.

We may suspend or terminate your access — in whole or in part, with or without notice — for abuse, fraud, security threats, non-payment, or violation of these Terms, or as needed to comply with the law or protect the Service or its users. Provisions that by their nature should survive termination (such as ownership, disclaimers, limitation of liability, and indemnification) will survive.

We may update these Terms as the Service and our legal obligations change. If we make material changes, we will update the “Last updated” date below and, where appropriate, give notice in the app. Your continued use of the Service after changes take effect means you accept the updated Terms.

These Terms and any dispute arising out of or relating to these Terms or the Services are governed by the laws of the State of Tennessee, without regard to its conflict-of-law principles.

Except where applicable law requires otherwise, any legal action or proceeding arising out of or relating to these Terms or the Services must be brought exclusively in the state or federal courts located in Knox County, Tennessee, and each party consents to the personal jurisdiction and venue of those courts.

Before filing a formal legal action, you agree to contact Obcera and make a good-faith effort to resolve the dispute informally for at least 30 days. Either party may seek immediate injunctive or equitable relief when necessary to prevent unauthorized access, misuse of intellectual property, security threats, or other irreparable harm.

Questions about these Terms? Email privacy@obcera.com. For privacy questions, see our Privacy Policy.